Frequently Asked Questions

 You have many options for placing an order. Contact a member of our sales team by calling or emailing info@broadwyeventsllc.com You can also reach us online by using the Contact Information Form.  

 We are experienced event professionals who enjoy helping clients plan their special occasions. Contact us today and let us know how we can help. 

 We work with the best in the business! Broadway Events can recommend an event professional who will be a good fit for your type of event, scale and budget, etc.  Speak with an event consultant to learn more 

 The best answer is as far in advance as possible. We have large quantities of our inventory items, but they do end up fully booked from time to time. We will make every effort to provide the items requested at the time the order is placed. 

 Yes. We offer delivery and pickup service for an additional fee. It is highly recommended someone is available on site to meet the truck and sign for the delivery. Standard delivery rates apply during business hours. Before or after-hour deliveries and pickups are available with prior arrangement for an additional fee. 

 Yes. Set up and take down services are available at an additional charge. These arrangements MUST be made in advance of delivery and pickup.  We will set up and tear down heavy equipment like canopies, tents, dancefloors., Stages.

  No. In general, we ask only that you return dishware and food service items lightly rinsed, debris-free, and replaced in the original cases provided. We ask you to shake out and air-dry linens.

 Responsibility for equipment remains with the customer from the time of delivery to the time of return. Please be sure equipment is secured when not in use and protected from weather.  Tables and chairs should be broken-down and stacked ready for pickup. All china, silver, glassware, etc. should be rinsed food-free and repacked in the same containers in which they were received. Linens should be refuse-free and dry to prevent staining and mildew.

 The pickup staff will count the rental items on-site at your request to verify you are returning everything. We do charge for missing items.